BILLING &PRICING
We are insured!
We love our Top Flight Insurance Agency in Waxhaw NC!!
Payments Accepted
When is payment due? How should I pay?
Payment is due on your day of service unless other arrangements have been made.
You may leave a check or cash, send via PayPal or by debit paid to company.
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Tipping
Tipping is not required but a little gratitude can go a long way.
Cancellation Policy
We confirm all appointments by sending reminders the day before.
Lock out fee $25
Cancellation less than 48 hrs. fee $25
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Snow Day or Unsafe Weather-As you know, our weather can get nasty. If we decide not to venture out, you will receive a timely phone call, and we will reschedule your home as quickly as possible. We do request that you clear your driveways and sidewalks for our safety as well-or this may be a service we can provide as well.
Vacation Policy-When you decide to take some time off, and it occurs during your scheduled cleaning times, please let us know if you wish to skip a service appointment, as someone else may want your time slot.
Satisfaction Guarantee
We are committed to delivering the highest quality and reliability. We offer responsive customer services and several additional services to be the one-stop source for all your home and office services.
We bring together the best people, most effective methods, highest quality supplies and latest equipment to deliver on this commitment.
100% Satisfaction Guarantee
If after you service, you notice something missed, a mistake, or simply anything you believe does not meet the standards for exceptional quality we promised, just let us know within 24 hours and we’ll come out and re-clean or take care of it for free. Our #1 job is getting you and keeping you-DELIGHTED, so that you may focus on your family.